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Product Warranty

 
      

Your Leadcom Seating products are manufactured in accordance with highest standards of quality. We guarantee each Leadcom Seating product to be free from defects in both material and workmanship under normal use and service. The duration of this warranty comes into effect from the date of purchase and continues for the time periods detailed below:

 

 Components Duration  
Per manufacturer’s Warranties

Steel structural standards, seat/back cushion,  return mechanism, plastic seat /back  shell, woodworks, writing tablet, PU armrest
    5 years
 Fabric     3 years
PU leather, front/rear mount cupholder, number plate, plastic book net, LED aisle light     2 years

 

Exclusions

 > Damage due to unusual use, abuse, normal wear and tear, neglect, act of god or vandalism

 > Changes in finish, colour, shading or surface texture due to natural aging and location site conditions

 > Natural variations in wood, veneer, laminate, leather and other natural materials

 > Customer’s Own Material (COM) used in the manufacturing of the product

 > Refurbishing, re-painting and reinstallation by customer themselves or someone other than Leadcom Seating engineers

 > Malfunction due to improper installation or assembly by a third party

 > Maintenance of products not conforming to recommendations as set by Leadcom Seating

 

In the event that any Leadcom Seating product is found to be defective in material, workmanship or not in conformity with a performance for a specific purpose during the warranty period, Leadcom Seating will determine the course of action by supplying free parts, repair or replacing the defective products, at our discretion.

 

To establish warranty eligibility and obtain warranty service, please provide written proof which includes:

 

(1) photographs of the defective parts,

(2) a detailed note describing the failure,

(3) purchase documents,

(4) your contact information. 

 

You can be assured of the best and speediest response by sending it to your sales representative.

 

Head office:
14/F,
Yinhui Building, No. 117 Longyi Road, Tianhe District, Guangzhou, China
Tel: +86-20-85626682     

Fax: +86-20-85626075      

Email: info@leadcomseating.com          www.leadcomseating.com  

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